Frequently Asked Questions
Do I need to move everything out during restoration?
In most scenarios, you don’t need to remove all your belongings. At Paul Davis Restoration of Idaho, our team carefully assesses the affected areas to determine whether moving certain items is necessary. If items must be packed out to protect them or facilitate repairs, we’ll let you know in advance and help coordinate the process.
Can I walk through my home while it’s drying?
It’s best to minimize foot traffic in wet or drying areas to reduce risk and speed up drying. If you must walk through, wear proper footwear. Our technicians at Paul Davis Restoration of Idaho will guide you on the safest path through your home.
My ceilings are wet. What needs to be done?
Our certified professionals assess moisture levels to determine how far water has traveled. In some cases, we may need to open ceiling sections to increase airflow or remove wet insulation. By thoroughly drying these areas, we reduce the risk of mold growth and structural damage. We’ll keep you informed throughout each step.
How do you handle sewage contamination?
Sewage issues pose health hazards, so our team at Paul Davis Restoration of Idaho follows strict safety protocols. We use commercial-grade disinfectants to sanitize hard surfaces thoroughly. However, porous materials like drywall or carpet that absorb contaminated water may need removal and disposal.
What happens when water floods my property, and what are the potential effects?
Water can affect drywall and paint, causing peeling or bubbling, and it may seep behind walls into insulation. Wood can warp or rot over time. Carpets and hardwood floors can be ruined if not treated quickly. Moisture can also harm electrical systems and devices, creating potential hazards. At Paul Davis Restoration of Idaho, we respond swiftly to minimize damage, extract water, and thoroughly dry all surfaces to protect your home or business.
How long does it typically take to dry a property?
Every situation is different, but a typical drying timeline is around 2–5 days, depending on the severity of the water damage. Factors like how long the water sat and the types of materials involved can influence this timeframe. Paul Davis Restoration of Idaho monitors moisture levels daily to ensure an efficient drying process.
What services does Paul Davis Restoration of Idaho provide?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, Property Improvement, Kitchen Remodeling, Bathroom Remodeling, Biohazard/Trauma Cleanup, Commercial/Industrial Restoration, Residential Restoration.
Does Paul Davis Restoration of Idaho handle insurance claims for clients?
We handle them from start to finish. With all communication and estimates being done in house so our customers are always in the loop. We’ll keep you informed every step of the way, so you don’t have to manage complex paperwork on your own.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration of Idaho holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications. This ensures your property is in skilled, trustworthy hands.
How quickly can you respond to an emergency?
We have a 24/7 emergency response team that typically arrives on-site within 60 – 90 minutes. Rapid response is key to preventing secondary damage such as mold growth or structural deterioration.
How do you assess the extent of the damage?
We use cutting-edge tools—like infrared cameras and moisture meters—to detect hidden water pockets or structural compromise. This helps us create a targeted plan for cleanup, drying, and restoration.
What do you do to prevent mold growth after water damage?
Effective mold prevention relies on fast, thorough drying. We use high-capacity dehumidifiers, industrial-grade air movers, and anti-microbial treatments on vulnerable surfaces. This process helps ensure mold can’t take root in your home.
Do you offer any service guarantees?
We offer a minimum 1-year guarantee on workmanship, and longer guarantees depending on your insurance carrier.
Are your cleaning products and methods eco-friendly?
We strive to use environmentally conscious cleaners whenever possible, balancing strong remediation power with safety for people, pets, and the planet. At Paul Davis Restoration of Idaho, we’re dedicated to responsible restoration.
What safety measures does Paul Davis Restoration of Idaho take on-site?
Our technicians follow guidelines set by the IICRC and OSHA, wearing PPE and using containment strategies to keep unaffected areas protected. Safety for both our crew and your family is our top priority.
Can you remove tough odors like smoke or mildew?
Yes. We have specialized equipment, such as ozone machines and hydroxyl generators, to neutralize persistent odors at their source. Our process not only masks odors but fully eliminates them.
Do you provide post-restoration cleanup services?
Absolutely. After the primary restoration work is done, we can perform a thorough cleanup, including deodorizing and sanitizing, so your property is move-in ready.
Can I stay in my home during the restoration?
It depends on the extent of the damage and the type of repairs needed. In some cases, it’s safe to remain at home; in others, relocating temporarily may be best. We’ll advise you based on your unique situation.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"Paul Davis and his team has been wonderful to work with and have helped us with a couple of projects around our home. They are very knowledgeable, professional and friendly. We will definitely call on them again if an occasion arises!"
"We recently had some water issues with a new home we purchased. Paul Davis helped us and lined up quality people to work on our home and had it all handled in a very short time. The crew that’s works for Paul Davis were helpful and very kind. I would call them again in a minute!!"
"Paul Davis is the BEST restoration company in Idaho Falls. Don’t waste your time on another company. They were immediately in my flood. Dried out quickly, excellent work, professional, efficient, great personable employees. Can’t rave enough."
Our Service Area
Serving Idaho - Idaho Falls Office
- Pocatello
- American Falls
- Blackfoot
- Inkom
- Lava Hot Springs
- Montpelier
- Preston
- Shelley
- Soda Springs
- Twin Falls
- Bellevue
- Buhl
- Burley
- Filer
- Gooding
- Hailey
- Hansen
- Heyburn
- Jerome
- Ketchum
- Rupert
- Shoshone
- Sun Valley
- Wendell
- Idaho Falls
- Driggs
- Island Park
- Rexburg
- Rigby
- Victor
